Privacy Policy

Welcome to Panasséa Therapy Centre. Our website address is: We value and respect the privacy of our clients, particularly those of children with special needs. This Privacy Policy outlines how we handle the personal information we collect about you and your children while providing services.

1. Information We Collect

We gather personal information that you provide to us directly or indirectly through your use of our website or our services. This information includes:

  • Contact details, such as your name, address, telephone number, and email address.
  • Health information regarding your child’s condition, medical history, and treatment records.
  • Data shown in the comments form when you leave comments on our site, along with your IP address and browser user agent string to help in spam detection.
  • Any other information you provide when you contact us.

Media and Cookies

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Furthermore, when you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

2. Use of Your Information

We use your personal information to:

  • Deliver, maintain, and improve our services.
  • Respond to your comments, questions, and requests.
  • Communicate with you about services, offers, promotions, and provide news and information we think will be of interest to you.

3. Sharing of Information

We do not share personal information about our clients or their families unless necessary for providing our services or as required by law. Your personal information may be disclosed:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Embedded content from other websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

4. Data Retention and Your Choices

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile.

You have several choices available when it comes to your personal information:

  • Access or update your information: You can review and change your personal information by logging into our website and visiting your account profile page.
  • Deletion: You can request that we delete or de-personalize your personal information held by us.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.

6. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of the policy and, in some cases, we may provide you with more prominent notice.

7. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Panasséa Therapy Centre
50 Erin Serracino Inglott Street Iklin, IKL 1401, Malta
Phone: +356-77-090-183

Your use of our services, including our website, and any dispute over privacy, is subject to this Privacy Policy.

Last updated: July 23, 2023